processes

His consent processes - in which patients should be able to make informed decisions over surgery - were poor, his record-keeping was inadequate, and his communication with patients was often dismissive, the report added.

We went through the rigorous BBC internal processes of asking for permission to secretly film.

"I just feel like I couldn't grieve because I was so overwhelmed trying to understand what the processes were," she tells the BBC.

Villaraigosa also focused on the need to build more housing, criticizing bureaucratic red tape and slow permitting processes.

They might instead have to go through naturalization processes later in life, potentially leaving them in legal limbo or limiting access to social services, healthcare, and even public education.