foreign office

The BBC has contacted the Foreign Office for comment.

Chancellor Rachel Reeves, Business Secretary Peter Kyle and the most senior civil servant in the Foreign Office, Sir Olly Robbins, have all been on visits to China.

Zak says the Foreign Office, the government department that deals with deaths abroad, could have done more.

He echoes the feelings of Simone's friend, Bethany, who has also expressed doubts about the effectiveness of the Foreign Office's campaign.

BBC Newsbeat put the family's criticisms of the government and concerns about the awareness campaign to the Foreign Office.