apologize

“We sincerely apologize for any inconvenience and concern caused to our customers,” Coupang CEO Park Dae-jun posted on the company’s website on Sunday, in a statement translated by Barron’s using online tools.

Later that year, he apologized and stepped down as chairman.

“The comments were vulgar, offensive and false, and we apologize for the hurt they have caused,” the company said Wednesday.

Citi apologized for the inconvenience caused to verified cardholders, saying it was focused on improving customer service and fighting against the “growing threat of bad actors” the industry is facing.

“There were no injuries or widespread internet service outages. We’ve paid for the cable line’s repair for the customer and have apologized for the inconvenience this caused them.”