service charge

It was responsible for appointing firms to manage and maintain the buildings and collect service charges.

The Salvation Army said it also charged a service charge of £33.46 a week which "covers the accommodation and all services provided including our gym".

She said their overall payments in management service charges would go up by about 70% as a result of this.

Ms Thomas was able to afford the service charge when she moved in, but the cost has tripled since she moved in.

A spokesman for Rockwell FC100 told the BBC the residents' management company had "sole responsibility for managing the buildings and collecting and spending service charge money".