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customer service

NOUN

department dealing with customers

Synonyms

WEAK

CS after-sales service client service help line product service troubleshooting

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

When he called customer service, he said, a representative repeatedly told him that because he had selected the refund option, they could no longer assist him.

From Slate • Jun. 24, 2026

The companies also are betting that “AI agents” will be able to proactively tackle more in the future, automating repetitive tasks in customer service, online shopping and other industries.

From Los Angeles Times • Jun. 23, 2026

Department of Transportation rules when a flight is canceled for any reason — but it wasn’t as simple as it should’ve been, since customer service tried to deny my claim.

From MarketWatch • Jun. 23, 2026

Dan Leiva is a former executive at Apple and eBay, where he pioneered the use of AI to deliver customer service, and to help call-center workers do their jobs.

From The Wall Street Journal • Jun. 21, 2026

I saw that the customer service person on the phone did the same.

From "The Sky at Our Feet" by Nadia Hashimi