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customer service

NOUN

department dealing with customers

Synonyms

WEAK

CS after-sales service client service help line product service troubleshooting

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

When Verizon says its customer service is getting so much better because of the use of AI, it’s reasonable to expect that software companies that help people in customer service could be under pressure.

From Barron's • Jun. 11, 2026

Theresa got a job working full time in a bank customer service call centre.

From BBC • Jun. 6, 2026

“There is the perception that dealer service is not competitive,” said Daniel Justo, vice president of Ford’s customer service division.

From The Wall Street Journal • Jun. 6, 2026

She saw the effects first hand in customer service, when bots were taking over tasks like scheduling missed pickups for a sanitation company.

From The Wall Street Journal • May 27, 2026

Then I have to slog through nine choices until finally I'm asked to hold for the next available customer service representative.

From "Things Not Seen" by Andrew Clements