answering service

A chip shop manager said he has programmed an AI answering service to take orders in a bid to cut costs.

“We also had an answering service at the time. I’d do all my own billing.”

That neurologist wasn’t on call, she was told by the answering service, but someone would call her back.

Her clinic’s answering service called her three times while she was being diagnosed; her husband, Mike Becher, had to take away her phone.

Spain’s government wants to end those nerve-shattering, one-sided conversations with a computerized answering service by making it obligatory for companies to offer a real, flesh-and-blood customer service worker when so requested by a caller.